Privacy policy

Effective Date: August 25, 2026

At BarkBloom, we respect your privacy and are committed to protecting the personal information you provide when you visit our website, browse our products, place an order, or contact us.

This Privacy Policy explains what information we collect, how we use it, how we protect it, and your available choices.

1. Information We Collect

Depending on how you interact with BarkBloom, we may collect:

Information You Provide

  • Full name

  • Billing and shipping address

  • Email address

  • Phone number, where provided

  • Order and transaction information

  • Product preferences

  • Customer-service communications

  • Information submitted for returns, refunds, or support requests

Payment Information

Payments may be processed through third-party payment providers. BarkBloom does not generally store complete credit or debit card numbers on its own servers. Payment information is handled by the applicable payment processor.

Automatically Collected Information

When you visit our website, certain information may be collected automatically, including:

  • IP address

  • Browser and device information

  • Operating system

  • Approximate location

  • Pages viewed

  • Referring website

  • Website interactions

  • Date and time of visits

  • Cookies and similar technologies

2. How We Use Your Information

We may use personal information to:

  • Process and fulfill orders.

  • Deliver products.

  • Process payments.

  • Send order confirmations and shipping updates.

  • Provide customer support.

  • Process returns, replacements, and refunds.

  • Improve our website and services.

  • Personalize your shopping experience.

  • Detect and prevent fraud or unauthorized activity.

  • Maintain website security.

  • Analyze website performance.

  • Send marketing communications where permitted and appropriately consented to.

3. Cookies and Similar Technologies

BarkBloom and its service providers may use cookies, pixels, tags, and similar technologies to:

  • Operate essential website functions.

  • Remember preferences.

  • Understand website usage.

  • Measure advertising performance.

  • Improve website functionality.

  • Support relevant advertising where permitted.

You may manage cookies through your browser settings. Disabling certain cookies may affect website functionality.

4. Marketing Communications

If you subscribe to BarkBloom marketing communications, we may send promotional messages, offers, product updates, and other marketing content.

You can unsubscribe at any time using the unsubscribe link included in marketing emails.

Transactional communications relating to orders or accounts may still be sent when necessary.

5. How We Share Information

BarkBloom does not sell your personal information as a standalone customer list.

We may share information with trusted service providers when reasonably necessary to operate our business, including:

  • E-commerce and website providers

  • Payment processors

  • Shipping and logistics providers

  • Customer-support providers

  • Email and communication providers

  • Analytics providers

  • Advertising and marketing providers

  • Fraud-prevention and security providers

  • Professional advisers

  • Government authorities where legally required

Information shared with service providers is limited to what is reasonably necessary for the relevant purpose or as otherwise permitted by law.

6. Third-Party Services

BarkBloom may use third-party services to operate its online store, process payments, analyze traffic, provide customer support, manage marketing, and fulfill orders.

Third-party providers may process information according to their own privacy policies and applicable laws.

7. International Data Transfers

BarkBloom may serve customers internationally. As a result, personal information may be processed or stored in countries other than the country where you reside.

Where required by applicable law, appropriate safeguards will be used for international transfers.

8. Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no electronic transmission or storage system can be guaranteed to be completely secure.

9. Data Retention

We retain personal information for as long as reasonably necessary for purposes such as fulfilling orders, providing customer support, maintaining business records, resolving disputes, preventing fraud, complying with legal obligations, and enforcing agreements.

Retention periods may vary depending on the type and purpose of the information.

10. Your Privacy Rights

Depending on your location and applicable law, you may have rights concerning your personal information, including the right to:

  • Request access to personal information we hold about you.

  • Request correction of inaccurate information.

  • Request deletion of certain information.

  • Request restriction of certain processing.

  • Object to certain processing.

  • Withdraw consent where applicable.

  • Request a copy of certain personal information.

  • Opt out of certain marketing communications.

These rights may be subject to applicable legal limitations and exceptions.

11. Children's Privacy

BarkBloom's website and services are not intended for children who are not legally permitted to use online shopping services in their jurisdiction.

We do not knowingly collect personal information from children where such collection is prohibited by applicable law.

12. Third-Party Links

Our website may contain links to third-party websites, applications, or services.

BarkBloom is not responsible for the privacy practices or security of third-party services. We recommend reviewing their privacy policies before providing personal information.

13. Changes to This Privacy Policy

BarkBloom may update this Privacy Policy from time to time to reflect changes in our business, services, technology, or applicable legal requirements.

Any updates will be reflected by changing the Effective Date at the beginning of this policy.

14. Contact Us

If you have questions about this Privacy Policy or wish to make a privacy-related request, you can contact BarkBloom at:

BarkBloom
Nagpur, Maharashtra 440001
India

Email: barkbloom.bb@gmail.com

Please provide sufficient information for us to understand and process your request. Where required, we may ask you to verify your identity before processing certain privacy requests.

BarkBloom
Thoughtfully designed for happier pets and better homes.